Refund Policy

Last updated: August 24, 2026

This Refund Policy applies to paid subscriptions to Blumon, operated by Islam Assem Abdel-Karim. Orders are processed by our reseller Paddle.com, the Merchant of Record for all our transactions. Paddle reviews and issues refunds and returns the money to your payment method, under their Refund Policy.

How to request a refund

1. Go to paddle.net and enter the email address you used at checkout.
2. Open the secure link Paddle emails you to see your orders.
3. Pick the Blumon order and request a refund, adding a short note about what went wrong.
4. Paddle reviews the request and emails you the outcome. Approved refunds return to your original payment method and can take up to 10 business days to appear on your statement.

Need a hand? Message us through the in-app feedback form with your order date and we'll walk you through the request and back it up with Paddle.

Your access while a refund is reviewed

We don't cut you off the moment you ask. While your request is being reviewed you keep full Blumon Plus access — AI planning, calendar, weekly routines and your history stay exactly where they are. Access ends only once the refund is finalised, and your data is kept for a while after that so nothing is lost if you come back.

Renewals & cancellations

Subscriptions renew automatically until you cancel. You can cancel at any time from your account or from the Paddle customer portal. When you cancel, you keep access until the end of the billing period you already paid for, and future renewals stop.

Your statutory rights

Nothing in this policy limits any refund or cancellation rights you have under mandatory local consumer law.